Carpet Cleaners Twickenham Modern Slavery Statement

This Modern Slavery Statement sets out the steps Carpet Cleaners Twickenham has taken, and continues to take, to prevent modern slavery and human trafficking from occurring within our business operations and supply chains. We are committed to acting ethically and with integrity in all our relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place.

Our Business and Values

Carpet Cleaners Twickenham is a professional carpet and upholstery cleaning company serving residential and commercial clients. Our services rely on a range of products, equipment, and subcontracted services. We recognise that modern slavery can occur in any sector or jurisdiction and we are determined that our activities do not contribute to exploitation in any form.

Our core values are integrity, respect, and accountability. These values underpin our approach to human rights, fair treatment of workers, and responsible sourcing of products and services.

Zero-Tolerance Policy on Modern Slavery

We operate a clear zero-tolerance policy towards modern slavery, human trafficking, forced labour, child labour, debt bondage, and all forms of exploitation. This policy applies to all persons working for us or on our behalf in any capacity, including employees, contractors, agency workers, suppliers, and business partners.

Any breach or suspected breach of this policy is treated as a serious matter and may result in termination of employment or contractual relationships, as well as reporting to appropriate authorities where required.

Our Supply Chain Standards

We expect all suppliers and subcontractors to uphold the same high standards that we set for ourselves. As part of our onboarding and ongoing supplier management, we require suppliers to confirm that they do not engage in, or condone, any form of modern slavery and that they comply with all applicable labour and human rights laws.

We prioritise working with suppliers who demonstrate transparency, ethical practices, and a commitment to continuous improvement in labour standards and working conditions.

Supplier Audits and Due Diligence

Carpet Cleaners Twickenham conducts proportionate due diligence on suppliers, with a focus on those who present a higher potential risk due to the nature of their operations, the goods they provide, or the locations in which they operate.

Our due diligence measures may include requesting written confirmations of compliance, reviewing relevant policies, and assessing information relating to workforce practices. Where we identify medium or higher risk, we may carry out or request audits or additional assessments to ensure adherence to our standards.

If a supplier is found to be in breach of our modern slavery requirements, we will work with them to address the issue within a defined timeframe. Where improvements are not achieved or serious violations are identified, we reserve the right to suspend or terminate the business relationship.

Reporting Channels and Whistleblowing

We encourage all employees, workers, suppliers, and other stakeholders to report any concerns related to modern slavery, human trafficking, or unethical labour practices in connection with our business or supply chain.

Concerns can be raised in person with a manager or senior member of staff, or through internal reporting routes made available to our workforce. Reports will be treated sensitively and, where possible, confidentially. We do not tolerate victimisation or retaliation against anyone who raises a concern in good faith.

Training and Awareness

We aim to increase awareness of modern slavery risks among our staff, particularly those involved in procurement, supplier management, and operational oversight. Training and guidance are provided to help employees recognise potential warning signs and understand how to respond and escalate concerns appropriately.

Monitoring, Governance, and Annual Review

Responsibility for overseeing our approach to modern slavery rests with the senior management team at Carpet Cleaners Twickenham. They ensure that this statement and our internal policies remain appropriate, are effectively implemented, and reflect evolving legal and ethical standards.

This Modern Slavery Statement is reviewed at least annually to assess the effectiveness of our actions, identify areas for improvement, and update our commitments where necessary. We will continue to develop our processes, strengthen our supplier engagement, and refine our risk assessments so that we can better prevent, detect, and address any form of modern slavery linked to our operations.

By maintaining this robust and evolving approach, Carpet Cleaners Twickenham reaffirms its commitment to protecting human rights, promoting fair working conditions, and contributing to the eradication of modern slavery in all its forms.